We deliver our orders to you via the Australia Post Express Post network. Orders that are received before 1pm EST on a business day will be posted that day and will reach most places in Australia within 2 working days.
Express delivery is free on all orders over $150 Australia wide. When your order is less than $150, we will Express Post your parcel for a flat rate of $9.95.
We pride ourselves on a no hassle returns policy. If any item doesn't fit or suit, please return it with tags within 365 days for a full refund, credit or exchange. Our prepaid return option within Australia is a flat rate of $7.95 or FREE for any items returned for a birdsnest credit! For more details, visit Our Returns Guarantee.
Rehatched Returns - Worn Items (or over 365 Days)
We’ll give you a small credit and help you find a new home for your birdsnest wardrobe items - even after you have worn them! - through our preloved programme, Rehatched!