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Our Team

Our Team

Much like the greater community we belong to our ‘flock’ is tight knit yet very diverse! Each member of our team brings along their own quirks and talents and all work together to bring our customers what they want and what will make them feel fabulous. Our birds help to create a welcoming and inclusive environment at the nest - making sure to always have fun and love what they do!

Since 2008 the birdsnest flock has grown from 5 people to around 140 people - a fact we have to pinch ourselves to believe!

Customer Service

Armed with their passion for people and extensive knowledge of all things birdsnest, our customer service birds are the friendly voice you find at the end of the phone or email - ready to help you with anything from placing orders to personal style advice!

Dispatch & Returns

The spectacular, hard-working team who process your returns, lovingly wrap your goodies and set your parcels off in flight. The dispatch team are always busy, and are the birds behind each hand written note you find in your parcel!

Buying & Styling

Responsible for curating amazing collections and bringing them to life in product descriptions, studio photography, location shoots, styling, capsule wardrobes and outfit suggestions - to say this amazing and collaborative team has a flair for fashion would be a huge understatement.


Our store in Cooma is run by a team of extraordinary women who are passionate about styling and experts at putting together outfits. With access to every item that we have online, the wardrobe possibilities are endless with the help of our fantastic shop team!


This amazing team are the engineers behind our website and all the things you love about shopping with birdsnest. Known for trademark screens of complex code and whipping out the laptop on the ski slopes in emergencies, there is no limit to the talent of this team!


There is no shortage of ideas from all the birds in the nest, however our talented marketing team are the ones behind making them a reality. Everything from social media, graphic design, mini mags and newsletters - our marketing birds tackle it all with a smile!


Our nest simply wouldn’t ‘be’ without this incredible team. These birds find room for all the new boxes arriving, unpack the new goodies, price them, find them a home in our warehouse, fold them and love them - all before they reach the site (and then you!).


Each year we take on a team of fledglings, usually in their first year out of school doing a traineeship to help us out in the nest! Our teams rely heavily on the go-getter attitude of our fledglings and birdsnest would not be the same without them!

Our Big Bird

Of course, we wouldn’t be here bragging about our amazing team without our ‘big bird’ and founder Jane. Her passion for helping women feel great about themselves and follow their dreams, is reflected within the greater team and makes for an incredible and supportive workplace!