Our talents are diverse and quirky but generally we have a good eye for what our customers want and what will make them feel fabulous. Most importantly, our birds love what they do and we always have fun doing it!
In the last 5 years, the birdsnest team has grown from 5 people to around 140 people!!! We seriously have to pinch ourselves to believe it! Here are some of the key flocks behind the scenes:
Customer Service birds: The friendly voices that you will find at the end of the phone or e-maill. These fabulous gals know our site inside and out and are the first point of contact for all of our customer enquiries.
Dispatch & Returns birds: The spectacular, hard-working team who process your returns, lovingly wrap your goodies, write to you and set your parcels off in flight.
Buyer birds & Styling birds: Their taste and flair for fashion is astounding. In this team are some wonderfully talented styling birds who make sure the clothes come to life in our descriptions, photography, location shoots, styling tips, capsule wardrobes and outfit suggestions.
Shop birds: Our one and only store in Cooma is run by a team of extraordinary women who are passionate about styling and can help put an outfit together for any shape or size. With access to every item that we have online, you're sure to find the 'perfect fit' or a whole new wardrobe with the help of our amazing shop birds. Pop in and say hi to Liza, Paula, Danielle and the rest of the team next time you find yourself visiting the Snowy Mountains.
IT & Support birds: Oh gosh - what would we do without Fiona, Eddie, Niluka and the rest of this brilliant team. Bascially, they're the all-essential juggernauts who work behind the scenes to keep the wheels in motion. We'd be lost without them!
Creative birds: There is no shortage of ideas from everyone in the nest, however Pen and her Marketing team are the ones behind making them a reality. With their Macs in tow, they tackle any graphic design or social media challenge with a smile and have an innate sense of what birdsnest means to us. From mini mags and newsletters to the artwork designs for our little red bags and beyond.
Warehouse & Receiving birds: The chicks that really make it happen! They find room for all the new boxes arriving, unpack the new treats, price them, put them away, fold them, love them, - thank you to our lifeblood in the Warehouse team!
Baby birds: There is always a collection of fledglings, usually in their first year out of school doing a traineeship and helping out wherever needed in the nest. They keep us young and up-to-date with what's going on in the modern world!
Oh, and we certainly can't forget our Money bird, (and lover of ALL things purple) Leanne. Be nice to her - she pays the bills!
And finally there's Jane, our Big bird, who is passionate about women feeling great about themselves and following their dreams.
So that's us, the birdsnest girls (and guys) xo