Contact Us

Our customer service birds would love to hear from you!

For phone enquiries: please call 1300 696 378 (1300 MYNEST) 
8am - 5pm EST Monday to Friday and 8am - 1pm EST on Saturdays.
For phone enquiries outside Australia please ring +61 2 6188 6071

Public Holiday times may vary

For HR / Recruitment enquiries, please email: 
hr@birdsnest.com.au

For enquiries relating to Sponsorship or Partnerships, please email:
sponsorship@birdsnest.com.au

If your enquiry is in regards to Media or Public Relations, please email our PR team: 
pr@birdsnest.com.au

Our location and mailing address is:
Birdsnest Pty Ltd 
232 Sharp St
COOMA NSW 2630,
AUSTRALIA

UPDATE: Birdsnest Store Temporarily Closes this Friday

From 5pm Friday the 20th March the Cooma store will be temporarily closed. We are so very sorry in advance for any disappointment this causes. 

We have taken this proactive measure as part of our response the current COVID-19 pandemic. It is not in response to any localised case but rather as a preventative measure to support a whole community effort to slow the spread of the virus. Our store is also in the unique position of being the physical gateway to our head office and dispatch team where over 140 locals are employed. While we are sad not to be serving you in person at this time, we are still available 24 hours a day online and will be offering locals free online postage services when the store is closed. 

Your Free delivery code is: COOMASTORE Please enter this code at the checkout to receive free delivery. Offer ends 30th April 2020

Your Free Changeroom Upgrade code is: COOMAUPGRADE Please enter this code at the checkout to receive a free changeroom upgrade. Offer ends 30th April 2020

We will update this page as the situation changes as we hope to be open again in April, perhaps under a new appointment model. 

Sending our love to you all at this time xx

Cooma Store Trading Hours: 

Monday - Friday Open 10am-5pm

Saturday Open 10am-2pm

Sunday Closed