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I'M PRELOVED
Someone else has loved me and now you'll be giving me a second chance at a longer life.
I'M LIKE 'NEW'
I'm in very good to excellent condition and can be returned for a full refund if you are not 100% happy.
I'M GRATEFUL
Thank you for buying preloved and extending my life. Less waste, more re-use, more circular fashion!
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Express Delivery
Free On Orders Over $150 Australia Wide
We deliver our orders to you via the Australia Post Express Post network. Orders that are received before 1pm EST on a business day will be posted that day and will reach most places in Australia within 2 working days.
Express delivery is free on all orders over $150 Australia wide. When your order is less than $150, we will Express Post your parcel for a flat rate of $10.95.
For more details and international rates, visit Our Delivery Guarantee.
LIFETIME RETURNS
365 Day Returns - Unworn Items
We pride ourselves on a generous returns policy.
- Please return within 60 days for a refund, credit or exchange.
- If you miss that, you still have up to a year for a credit or exchange.
- Choose credit or exchange in the first 60 days for free return postage, or use our $10.95 prepaid label anywhere in Australia.
Visit our Returns Guarantee for more information.
Rehatched Returns - Worn Items (or over 365 days)
We offer lifetime returns on birdsnest styles, even after you have worn them!
- Please return items in good to excellent condition, we'll pop a little birdsnest credit on your account and find your pre-loved item a brand new home.
Visit our Rehatched page for more information.