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Contribute To Rehatched

Because great clothes deserve a second story

A Wardrobe Clean-Out That Feels Good

Send your once-loved, like-new birdsnest pieces back to us and receive a birdsnest credit—or pay it forward to women rebuilding their lives. Together, we’re extending the life of the clothes we bring into the world.

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ALL ABOUT REHATCHED

Your Questions Answered


Your birdsnest rehatched credit can be used on anything across the birdsnest website, including sale items, and can be used alongside all other promotions and deals. The credit table to the left shows the pricing guide for preloved garments.

Scroll below for more detailed Rehatched FAQs.

Rehatched FAQs

  • There are two easy ways to return your items:

    With your next order:

    Enter the code REHATCHED at checkout and we’ll include your form and a prepaid returns satchel with your order. Complete the form (online or at home), place your pieces in the satchel, and send it back to the nest.

    Without placing an order:

    If you’re not shopping right now, complete the form online or download it, then send your pieces back to us using your own packaging.

  • Items must be in very good to excellent condition with no signs of wear and tear, are not in need of repair, have label intact, no make up stains and have been laundered. If your items do not meet this criteria, we unfortunately cannot accept them, and will not be able to return them to you. We will happily donate them to charity for you.

    Before sending any pieces back to birdsnest rehatched, remember to ask yourself these 3 questions :

    1. Are they are in very good to excellent condition?
    2. Are they are clean and laundered?
    3. Is the original retail price was $50 or more?

      *Please note: If items have been altered you can still send them back for a credit. They will not be resold online, but will go into our physical rehatched markets.
  • Login to you birdsnest account, find the order with the item you want to re-home, click on the item and you will see the RRP.

  • Login to you birdsnest account, find the order with the item you want to re-home, click on the item and you will see the style code under the name of the item in grey text.

  • You can download the ‘birdsnest rehatched’ form by clicking here

    You can fill the form in online by clicking here.

  • You should see the credit in your account approximately one month after we receive the items at our processing facility.

    For faster processing, please call our Customer Service team at 1300 696 378.

  • You will receive your credit as an e-voucher that can be used on ANYTHING on the birdsnest site - including sale items and in conjunction with all other promotions and deals.

  • Every piece has another nest to land in.

    Once your pieces land back in the nest, our Rehatched team gets to work finding them their next forever home. Like-new pieces are added to our Rehatched online collection, while items with gentle wear and tear are lovingly sorted into our preloved collection and sold at our physical market in Cooma.