Just wanted to drop you a line to say how impressed I am with birdsnest! What a gorgeous site. It is really hard to find plus size clothes that express my style and I feel as though I've just struck gold. The curated outfits are fun to browse and being able to search by body shape and size is a big time saver. I love the blurbs on each label and item as it's nice to have a bit of background, and it lends a friendly vibe. Your selection of accessories is lovely, too.
November 3, 2013
I just wanted to say that I can't believe what excellent service you offered with my return. First I didn't even fill out the required form (which I think is totally reasonable) and then I got my replacement hoodie 3 business days later. You were really nice to me on the phone providing return details etc - thanks so much. I will definitely shop with you guys again - what a pleasure!
July 10, 2013
I picked up my parcel today and was delighted with the products. A friend at work recommended I check out your site as she said I would love the fabric of some specific brands. What also prompted me to purchase from the site was the fact that this is an Australian business hiring women from the local area. She also mentioned the care taken with the wrapping and the wonderful touch of writing personalised notes. I regularly shop online as I find it easier now that I have a young child. I have had instances when my order has not been able to be filled completely because an item has become unavailable and the cost of that item has been refunded. It's to be expected. What I did not expect was the sincere apology, free shipping and gift voucher that was offered by birdsnest. It is obvious that this is a company that values its customers and I would be happy to recommend the site to friends and colleagues. I look forward to popping over to birdsnest in the future and using my voucher – thank you.
June 27, 2013
I just received my second birdsnest parcel and wanted to drop you a line and tell you all that you are FABULOUS! Coming from retail experience, I know how wonderful it is to get good feedback - and it’s nice to know you are doing a good job! Your website makes online shopping a pleasure so keep up the good work! I live very far north of Perth and the closest thing I have to shopping is a K-mart, so when I found you I fell in love! I love the personal little cards.. they make me feel so special! I tell anyone and everyone that I know about your website. You would be surprised at the amount of fashionable women with nothing to do but online shop up here!! I especially love the styled outfits, as well as who the outfit would suit... this helps us boobiliscious women out there!! Thank you thank you thank you!
June 26, 2013
Just want to say that every time I have ordered from you it has been such a pleasure. You consistently provide such a fantastic level of customer service, and I have complete confidence that I will be happy with my purchase. So thank you for your hard work and lovely, personalized service. It really makes a difference.
June 4, 2013
I am a working mum of 3 that doesn’t get time to go cruising the shops. I have been watching your website for some time but have held off buying anything online because I have been burned before. What you see isn’t always what you get.. I bit the bullet and submitted my very first birdsnest online order on Saturday. Imagine my surprise when I arrived home on Tuesday afternoon to find a big white bag covered in cute little red birds! And then I opened it up.. Everything was beautifully wrapped and there was a lovely hand written note welcoming me to your store. Then there were the clothes.. They are all great quality and nothing short of fabulous!!! I was so excited I tried all of them on and they made me feel trendy, sophisticated, simply gorgeous! Thank you girls for making me feel a million bucks – I’ll be back!
May 14, 2013
WOW - ONLY 3 days ago I ordered a skirt and jacket and it is here already. Thank you so much. Beautifully packed. I love getting the handy red bird bags. I should order more!! It is a superb outfit and fits perfectly. I don’t wear black much, but this will be my exception! Well worth every cent. It is beautifully made and just so quirky. Will keep looking as I LOVE this site.
March 8, 2013
Just wanted you to know that my first item has arrived from birdsnest and I couldn't be more delighted!!! Not only did it come wrapped in tissue paper but came in a lovely red birdsnest bag (which I will be using lots!) and with a HANDWRITTEN NOTE!!!!!!! Extraordinary. I thought that handwriting had gone where the dinosaurs were! And all of that was before I even got to the item I ordered (which was just beautiful). I just wanted to say a big thank you, it made my day and I will definitely be coming back to birdsnest to do more shopping! Well done and thank you!
February 19, 2013
I would just like to say thank you for the most personal online shopping I have ever experienced! I received an email letting me know my purchase had been sent, it was so personal! Even told me who packed my purchase. I love that everything is sent by express post without an extra charge. I felt like I was buying something from a friend, not a website! I have been telling all my friends and family about your website and will continue to spread the word about how amazingly personal your site is and what great service you provide. Keep up the great work, I’ll definitely be using birdsnest again.
January 21, 2013